French-Lady is an online shop selling organic beauty products from top global organic cosmetics brands.
Our company is registered in France, Business license: 820940575 & VAT number: FR79820940575 and our warehouses are based in Singapore
Aware of the impact of chemical products on our health, we started to offer our customers organic beauty products from France, and step by step we grew and created partnerships with the best international natural beauty brands.
How can you be sure that you buy real organic beauty products? We order our stock directly from beauty brand labs, without unofficial intermediaries.
We know the importance to shop safely with reliable services.
We offer different payment methods:
- For all our customers, we offer payment by credit card, which is the most secure payment process available in the payment's industry.
- For our customers from Singapore, the Philippines, and Thailand, who prefer to pay on delivery, we offer cash on delivery.
- For our customers with a PayPal account, we offer them PayPal payment.
- For those who prefer to pay for their order on marketplaces, you can buy our products on Qoo10 with local payment methods.
- For Indonesian customers, we offer bank transfer payment, ATM bersama, OVO, and payment cash in Alfamart & Indomaret shop.
We guarantee product quality and authenticity: all the products you buy are guaranteed authentic, not illegal and undamaged goods.
With our fast, safe and reliable shipping service, you just have to sit back and the package will be delivered to you. We make sure to shorten delivery times as much as possible:
- 1 to 2 days for customers in Singapore.
- 3 to 5 days for customers in Malaysia
- 6 to 9 days for customers in the Philippines, Hong Kong, Taiwan, Vietnam, Thailand
- 7-10 days for customers in Indonesia, depending on the province.
If there is damage during shipping, don't worry, we will refund you within 7 days.
Parcels are shipped from our warehouse in Singapore: 623, Aljunied Road
# 02-09, Aljunied Industrial Complex Singapore 389835
- There are no customs fees to pay for our customers in Singapore, Malaysia, Indonesia, Philippines, Hong Kong, Taiwan, and Vietnam.
- For our customers in Thailand, customs fees are at their expense, but they are 0% below ฿1500 purchases.
We guarantee a safe shopping experience in our online shop.
We sincerely apologize to our Hong Kong, Taiwanese, and Filipino customers, our shop is not (yet) translated into traditional Chinese and Filipino. We will continue to improve our store for a better shopping experience.