Company frenchlady.co

French-Lady is an online shop selling organic beauty products from top global organic cosmetics brands. 

Our company is registered in France, Business licence: 820940575 & VAT number: FR79820940575 and our warehouses are based in Singapore

Aware of the impact of chemical products on our health, we started to offer our customers organic beauty products from France, and step by step we grew and created partnerships with the best international natural beauty brands.

How can you be sure that you buy real organic beauty products? We order our stock directly from beauty brand labs, without unofficial intermediaries.

 

Easy Shopping: 

We know the importance to shop safely with reliable services.

We offer different payment methods:

  • For all our customers, we offer payment by credit card, which is the most secure payment process available in the payment's industry.
  • For our customers with a PayPal account, we offer them PayPal payment.
  • For Indonesian customers, we offer bank transfer payment, ATM bersama, OVO, and payment cash in Alfamart & Indomaret shop.

 

We guarantee product quality and authenticity: all the products you buy are guaranteed authentic, not illegal and undamaged goods.

With our fast, safe and reliable shipping service, you just have to sit back, and the package will be delivered to you. We make sure to shorten delivery times as much as possible: 

  • 2 to 4 days for customers in Singapore, West Malaysia.
  • 5 to 9 days for customers in the East Malaysia, Philippines, Hong Kong, Vietnam, Thailand.
  • 7-10 days for customers in Indonesia, depending on the province.

If there is damage during shipping, don't worry, we will refund you within 7 days.

Parcels are shipped from our warehouse in Singapore: 623, Aljunied Road
# 02-09, Aljunied Industrial Complex Singapore 389835. 

 

There are no customs fees to pay for our customers in Singapore and Hong Kong.

To ensure a smooth delivery and avoid customs duties, please note the following maximum order values that can be shipped without incurring import taxes: 

  • For Malaysia, orders should not exceed MYR 500
  • For the Philippines, the limit is PHP 10,000
  • For Vietnam, orders must be below VND 1,000,00
  • For Thailand, the duty-free threshold is THB 1,500

For Indonesia, please note that all orders are subject to import taxes, regardless of the order value.

 

For those who may place large orders, please contact our support team.

We guarantee a safe shopping experience in our online shop 🌿🌿🌿